Quote:
Originally Posted by steveh
Was a bit surprised the letter was addressed to "The Customer" - almost binned it thinking it was junk mail. It's also really unclear about the impact of promotional prices or discounts and if / how it affects new contracts.
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It says this in the letter
If you are on a promotional offer we will honour it. Some of your increase may therefore happen at the end of your promotional offer. Visit virginmedia.com/better to find out more.
And then that site has details of how it affects each offer here
http://my.virginmedia.com/customer-n...-an-offer.html
It wouldn't say about how it affects new contracts, as that will be covered when you agreed the new contract