Quote:
Originally Posted by Matt D
My Orb Kinect mount arrived today from Argos.
Unfortunately, it's crap 
The Kinect does not clip on securely... The clips on the mount don't work, I assume as the Kinect's based dimensions aren't quite what the people at Orb thought they'd be!
The mount itself also seems a bit precarious on top of the TV.
I think I'll stick it at the base of the TV for now instead, until a better TV mount comes along... |
Update:
As I said a couple of weeks ago, I quickly gave up on the Orb mount and just plonked the Kinect at the base of the TV. Hardly an ideal position...
I was browsing Amazon earlier this week seeing if any other mounts were finally available, and saw that they
also sold this one and that it had some strangely mixed reviews. Some people had the same issue as me, where it didn't fit at all, while others had no issue at all.
A couple of reviews mentioned that they had contacted Orb directly, and that Orb said a small batch went out with incorrect top parts, and that they would replace the part for free.
So, I contacted Orb on Tuesday night via the email form on their website and via Twitter.
http://orbaccessories.com/
https://twitter.com/ORB_Accs
.. and received replies from both early on Wednesday morning. They were apologetic, and promised to send me a replacement top part. I gave them my address, and they contacted me again later that same day to tell me the replacement was in the post.
It arrived on Friday, by Royal Mail 1st Class Signed For.
I've just set it up (I was out when it was delivered so had to go pick it up today), and... it fits! My Kinect is now finally on top of my TV.
So, if anyone wants a mount and can't wait for the officially recommended PDP mount to finally be released, the Orb one is actually OK. Another bonus with the replacement part is that, as well as actually fitting, it also doesn't say "ORB" on the front like the original part did.
Excellent customer service from Orb
