[kwikbreaks]

Did they ever actually promise 10% apart from 120/12?

There are no doubt umpteen ways it could be achieved but their latest promises relate only to downstream sfaik and for many they are a year away. Improvements cost money? Do they have it? The last round of price increases were translated into cuts by retentions for those who bothered to call in. The current round - I don't know as I've decided it's time to cut and run given the congestion I see now before the reduced STM and later increased speeds bring my segment to its knees.