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Re: Contacting VM
Not its not "magic" its a pain in the rear end.
You should be charged the "going rate" for the service(s) provided and not have to spend time and effort renegotiating every time there is price rise. If Tesco put up the price of beans you either buy the beans or look for a cheaper alternative at Lidl etc you certainly wouldn't haggle to get the price reduced.
Those poor customers who may not not be savvy enough to visit online forums end up subsidising others.
As the old adage goes "there is no such thing as a free lunch" and in Virgin's case no such thing as a "free doubling of speed" or "free BT Sports". It comes at a price and there is nothing wrong with that just be open and above board about it.
For many these ridiculous price increases are self defeating as some leave, some downgrade and some reduce their package to pay a similar or even lower price.
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