[scollie]

Is 150 option 5 then 3 still the number for retentions?

I just rang 150 and was given the option of 0 for mobile queries or hold the line.

After holding the line I was given 5 options and number 5 was for moving house.

Option 4 was for changing services and I tried that followed by 3 for changing more than 1 service but the waiting time was too and I eventually hung up.

However this doesn't seem like the way through to retentions, so can someone confirm the options to get there?

Thanks