Quote:
Originally Posted by HRDTRiumph
Many thanks for trying to help...... I only ever get a young too happy patronising voice with dial 1 2 instructiions on 150. Do you have a number for retentions?
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I think you have to go through the options. Option 5 then 3 (thinking of leaving) - if you 've been going through to the ordinary CS you won't get anyhwhere (do it during UK office hours)