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linwelin · 22-11-2013, 16:43

Hi, having a problem with VM, i signed up about a year ago and used my mother in laws direct debit to make payments, i don't have direct debit and neither does my wife, the phone is not for me but for my wife. VM have now started to decline taking payments from the Direct Debit card, and we have no other way to pay for this, they said the only way they could accept the card again would be to speak to me and my mother in-law at the same time, i live in Belfast and she lives near London, so that isn't going to work, i thought this would be grounds for me to cancel the contract (i tired) but was told i would still have to pay the remaining 11 months.

22-11-2013, 16:43	#1
linwelin cf.addict Join Date: Jul 2010 Posts: 198	Direct Debit problem with VM Hi, having a problem with VM, i signed up about a year ago and used my mother in laws direct debit to make payments, i don't have direct debit and neither does my wife, the phone is not for me but for my wife. VM have now started to decline taking payments from the Direct Debit card, and we have no other way to pay for this, they said the only way they could accept the card again would be to speak to me and my mother in-law at the same time, i live in Belfast and she lives near London, so that isn't going to work, i thought this would be grounds for me to cancel the contract (i tired) but was told i would still have to pay the remaining 11 months.