Quote:
Originally Posted by johnathome
I'd like that, £25 discount coming my way then  |
....but only if you tell me truthfully that you've always paid full list price and never 'negotiated' a discount for any reason.
---------- Post added at 12:16 ---------- Previous post was at 12:14 ----------
Quote:
Originally Posted by vincerooney
I'd agree with that to be honest. I don't know whether virgin don't follow that at the moment tho??? i've been with virgin/telewest since 2000. I was given £10.00 p/m off about a year ago after hearing people mention it on here.
i dont think they'd give loyalty bonuses to people who have been with VM for less than 3 years???
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You imply that you had to ask. In my system, everyone entitled would get it, not only those that ask.
Currently, there is no entitled reward for loyalty at all.
---------- Post added at 12:25 ---------- Previous post was at 12:16 ----------
Quote:
Originally Posted by passingbat
I wish VM would name a price for a service and you either take that service at that price or you don't. If all discounts were discontinued, then the overall price of those services could come down. A loyalty discount related to the number years of being of a customer does make sense though.
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My pricing system would have fixed prices for each of the three services (maybe even 4, including mobile) with loyalty discounts as previously described and bundle discounts, dependent on the number of services taken, say £5 discount for two services, £10 for three services.
So.....
TV XL £40
BB XL £20
Phone M £15
A ten year loyal customer with those services would pay monthly:
£75 less £10 for loyalty less £10 for three services = £55 per month.
The numbers are examples, not what I would expect them to be.