Quote:
Originally Posted by MutleyF
In my opinion, there should not be any form of loyalty discounts ... everyone should pay the same price.
Stands back and waits for the comments .....
What I mean by this is that either Virgin do not make any form of profit, or we are grossly overcharged.
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I think they do loyalty discounts purely to keep customers who have stayed with them for several years now. It's becoming the norm now for customers to be jumping ship from sky to virgin to get 12 month cheap deals. If virgin offer a loyalty discount in the longer run for them its better for business.
I could say to virgin "well sky are offering me free broadband for a year but its hassle to leave what can you do" "well how about a tenner off your bill?" it just makes sense to keep long term customers from becoming "bed hoppers"
Another question: what have VM got from the netflix deal other than being able to say they offer it?? This just seems to be a great deal for netflix being able to offer their services to more customers??