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Originally Posted by Hodders
Neil, thanks, point 5 above implies that my own hard/software seems to be OK.
When connected to ADSL, the whole process works fine. Whenever I am trying to debug something like this I always try to change one thing at a time...
Changing *just* the broadband connection and finding that the problem goes away really does imply that something to do with the broadband is the issue here.
I must admit intermittend problems like this are infuriating as they are so much harder to track down...
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unless you do as Neil suggests you will never actually find out if it is your setup or ntl. As you can probably appreciate it is a process of elimination.
it is unlikey you will discover your solution to this problem unless you catually follow the advice of the (very knowledgable) forum members