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Old 12-11-2013, 23:31   #1
Chad
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Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Returning to Virgin Media

Just wanted to ask a few questions. Hopefully our helpful in house Virgin employees will know the answer.

On the 11th December 2012 I called Virgin to give 30 days notice that I wanted to cancel my services. My last bill was dated the 23rd January 2013 for charges due during my notice period.

If I wanted to return to Virgin Media do I have to wait a full year before being classed as a new customer? If so is it a full year from the point I called to cancel or a full year from the point my services ended? Would be good to know as I'd like to get 50% off for the initial 6 months.

Cheers
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