[nstokes]

Well i nearly had a scare for launch day. Despite me changing my address online with Game (recently moved house) and my account not showing any trace of my old address that i could see, they were going to ship to my old address.

I had to use the webchat to sort it out. All they kept telling me to start of with was how to change my address. I did this as per the instructions and guess what even after doing that the shipping address would still default back to my old address. After a few mins the agent changed it for me and got rid of the old address form my account. I ave been online many times since to check the adress and now showing as my new address, finally,

I will be going back onto webchat tomorrow to make sure its still for my new address. I have even got a copy of the transcript incase things go wrong so i can have a massive go at them if things do go wrong. Why they cant just have a call centre like most places i never know.