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squirrel1970 · 11-11-2013, 12:28

Not my computer, a friends.

She's running Win7 premium edition, and for some reason, her password for her main user acct seems to have been blocked and she can't access it. She's having to use a 2nd user accout with no admin rights, so all the guff that's on her PC, she can't do anything about because of being locked out of the main account - she's got all her photographs, everything on the locked account. She hasn't changed the password, it's just something that happened and she needs some of the pictures because she's a volunteer in the community.
It first locked her out about a week ago. She can't do anything without it prompting her for the password for the main account which doesn't work.

I'm hoping there's a way out of this without having to reinstall windows.

11-11-2013, 12:28	#1
squirrel1970 Inactive Join Date: Nov 2005 Posts: 376	Win7 issue UAC locked out. Not my computer, a friends. She's running Win7 premium edition, and for some reason, her password for her main user acct seems to have been blocked and she can't access it. She's having to use a 2nd user accout with no admin rights, so all the guff that's on her PC, she can't do anything about because of being locked out of the main account - she's got all her photographs, everything on the locked account. She hasn't changed the password, it's just something that happened and she needs some of the pictures because she's a volunteer in the community. It first locked her out about a week ago. She can't do anything without it prompting her for the password for the main account which doesn't work. I'm hoping there's a way out of this without having to reinstall windows.