Cable Forum - View Single Post - Wireless woes

spreadsheet · 01-11-2013, 20:34

this is what I got from my complaint

"I have checked with our faults team and they have advised that the router change should resolve the fault issue. They have also advised as we do not support wireless connection, its not something that is guaranteed with the business superhub.

I'm sorry for the inconvenience you have had with the faults and with regard to the wireless issue, I did ask if there were any possible solutions for you and I was advised to get a good wireless connection, you may benefit from purchasing 5 static IP's (Modem only) and purchase a separate router."

01-11-2013, 20:34	#8
spreadsheet cf.geek Join Date: Mar 2013 Services: virgin internet / sky TV Posts: 913	Re: Wireless woes - Superhub this is what I got from my complaint "I have checked with our faults team and they have advised that the router change should resolve the fault issue. They have also advised as we do not support wireless connection, its not something that is guaranteed with the business superhub. I'm sorry for the inconvenience you have had with the faults and with regard to the wireless issue, I did ask if there were any possible solutions for you and I was advised to get a good wireless connection, you may benefit from purchasing 5 static IP's (Modem only) and purchase a separate router."