Cable Forum - View Single Post - POP3 Mail Problem

DrXerox · 01-11-2013, 14:02

I have a similar problem. Two out of three accounts not working. One my sons which he never uses anyway (always uses Hotmail) and the other my wifes.

I had an email several weeks ago from Virgin saying that my email address would be deleted as its an old account and never used!! So I rang them and I was told that that they are migrating systems. They took details of my account and it has never stopped working.

My wife noticed that she hadn't had any emails since the 18/10. I tried logging in to MyVirginMedia using her details and it says that her email account has been disabled!
I rang CS and got the same story. Old account not being used so disabled. I gave them all the account details and was told it will take 5 to 7 days to reinstate.

What about all the important emails that she is expecting? Job interviews etc.
This is just typical of VM. When it works its brill, when it doesn't its a bl***y nightmare.

I just know I'll be ringing them again in a weeks time!

01-11-2013, 14:02	#9
DrXerox Inactive Join Date: Nov 2005 Posts: 46	Re: POP3 Mail Problem - @ntlworld.com I have a similar problem. Two out of three accounts not working. One my sons which he never uses anyway (always uses Hotmail) and the other my wifes. I had an email several weeks ago from Virgin saying that my email address would be deleted as its an old account and never used!! So I rang them and I was told that that they are migrating systems. They took details of my account and it has never stopped working. My wife noticed that she hadn't had any emails since the 18/10. I tried logging in to MyVirginMedia using her details and it says that her email account has been disabled! I rang CS and got the same story. Old account not being used so disabled. I gave them all the account details and was told it will take 5 to 7 days to reinstate. What about all the important emails that she is expecting? Job interviews etc. This is just typical of VM. When it works its brill, when it doesn't its a bl***y nightmare. I just know I'll be ringing them again in a weeks time!