[eljay]

I wonder though if all these additions to XL, Netflix, BT Sport and moving of channels between packages is effecting the chances of getting offers and discounts through retentions given the increased costs they are absorbing.

Both myself, my next door neighbour and a colleague at work, all of whom have the VIP package, have been approached with discounted offers from Sky. All off us have then talked to retentions and been offered naff all, other than reductions by way of reduced services. I also came away with the impression from both the calls I made that they didn't seem that bothered with virtually no attempt to convince me that VM services were better than Sky's.

So now I have on the bench the SKY World HD package + multiscreen + Talk anytime + retaining the 120meg broadband (at the new £37-50/month price), all at 20/month less than I was paying for VIP.

So with regret I am off.