Cable Forum - View Single Post - 120M Surprise, surprise the fastest in UK are.........

General Maximus · 01-11-2013, 06:45

yeah that is stupid and just doesn't make sense. If a company is going to advertise a feature/service to its customers then they should be able to provide that service to the "majority" of its customers the "majority" of the time. I would say 60% of the customers 60% of the time. I know it is a shared connection bla bla bla and they haven't got the bandwidth to guarantee it but look at this way, how would you feel about the following 2 scenarios:

1) VM sign you up to XL TV for £30 a month (I don't know how much it is) and you feel great because you think you have got access to 200 channels. But hang on.........you can only access 30 channels and most of them are freeview. VM only have to provide access to all the channels to 10% of the customers for 30% of the time.

2) Xmas is coming and Asda advertise on tv and in the newspaper that Bollinger champagne for £10. You nip down to get some only to be told that it is available in 10% of the supermarkets and they can't order any for you.

01-11-2013, 06:45	#19
General Maximus Ran Away Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Surprise, surprise the fastest in UK are......... yeah that is stupid and just doesn't make sense. If a company is going to advertise a feature/service to its customers then they should be able to provide that service to the "majority" of its customers the "majority" of the time. I would say 60% of the customers 60% of the time. I know it is a shared connection bla bla bla and they haven't got the bandwidth to guarantee it but look at this way, how would you feel about the following 2 scenarios: 1) VM sign you up to XL TV for £30 a month (I don't know how much it is) and you feel great because you think you have got access to 200 channels. But hang on.........you can only access 30 channels and most of them are freeview. VM only have to provide access to all the channels to 10% of the customers for 30% of the time. 2) Xmas is coming and Asda advertise on tv and in the newspaper that Bollinger champagne for £10. You nip down to get some only to be told that it is available in 10% of the supermarkets and they can't order any for you.