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Old 31-10-2013, 08:15   #172
mistermoose
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Join Date: Oct 2013
Posts: 5
mistermoose is an unknown quantity at this point
Smile Re: Uddingston ML5 2 Upstream Channels

Quote:
Originally Posted by Gstevie View Post
I had a quick look on the check services search on the main site and when I picked my home address it came up saying that 120mb was available. So give them a call and make sure they actually check properly because it finally is showing on even the home page its available.
Finally, 120Mb in Uddingston! I called CS (sounded like a US accent) who told me I'd need a Superhub 2 (I said no, it's ok), I'd need a new contract, and a tech visit. I said to her "someone else in our area just called, asked for XXL100 to be changed to BB120 and it all worked, could you try that". She did. It worked, no change to contract and the new config was pushed and working within 10 mins.
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