Quote:
Originally Posted by Mr Pharmacist
You might not mind being unable to send MMS messages, but you should be able to use all the functions the phone has without any problems and whenever you want. I can only suggest you keep calling, however annoying it might be to you. I'd even put a call into retentions because if you're not able to use all the functions that should be available to you, coverage permitting, you could be able to cancel your contract. The threat of that might ram home your problems to them and also the inadequate help you've received from them so far. Keep trying smudgy!
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I'm only a Sim only deal at the moment so it's a 30 day contract. I suppose I could threaten to leave but ideally I'd rather not have to go through the trouble of switching so soon.
Quote:
Originally Posted by qasdfdsaq
I'd try a different phone. But tbh if the internet works the MMS should also work providing the settings are correct - which they are. Sounds like VM have something borked on your account or SIM.
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I did try a Samsung Galaxy Y and the mms failed on that as well. My number does come up as Unknown in the 'About Device' menu but when I contacted the technical team they assured me that wouldn't be a problem.
It does sound like I will have to give them another call and see if there is something that is blocked on the Sim card.