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Kushan · 24-10-2013, 12:35

As Ben stated, whoever told you that is flat out wrong. Catch-up actually isn't free, different levels of on-demand are provided depending on what TV package you're on. So while there might not be a dedicated "Catch up" charge, it's certainly part of your bill.

I would be inclined to ring up and put in a complaint against that agent.

24-10-2013, 12:35	#4
Kushan cf.mega poster Join Date: Dec 2010 Location: Warrington Posts: 4,737	Re: Can't Catch Up As Ben stated, whoever told you that is flat out wrong. Catch-up actually isn't free, different levels of on-demand are provided depending on what TV package you're on. So while there might not be a dedicated "Catch up" charge, it's certainly part of your bill. I would be inclined to ring up and put in a complaint against that agent.