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Old 23-10-2013, 21:56   #49
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
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Re: Broadband domain name change

Quote:
Originally Posted by General Maximus View Post
As business broadband is seperate from residential I defo think an email or letter should have gone out to all business accounts and then they could have decided whether it would affect them or not. Making a post on a forum for residential customers which VM admit to it not affecting so much is a poor attempt at comunication. It is like Tesco's telling you that you can't pay for your shopping by card anymore and making the announcement on a chat forum on their website; it isn't the most informative method.
I have no idea what notification process VM Business are doing for their connections, but as far as I'm aware, the post Mark put up was aimed at residential customers.
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