Quote:
Originally Posted by Ashbury
I am not technically minded, can you explain please ?
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You know the connector that you use to wire your PC (or laptop or games console or whatever) to the Modem with an ethernet cable? There are different types and some are rated at 100Mbit while others are rated at 1.0Gbit (or 1000Mbit). Now generally these days everything is gigabit, but it's not unheard of for some equipment that may only be a couple of years old to still come with 100Mbit ethernet ports. The wireless routers that Virgin used to give out all only had 100Mbit ports.
Now remember that the number is a theoretical maximum and there's all sorts of overheads and stuff. If your internet connection is 120mbit but your PC is only capable of 100Mbit, then seeing about 94Mbit sounds about right (And this is indeed what I seen on my PC when I had the same issue).
So we need to find out where the "bottleneck" is. First thing's first, on your PC (assuming you are running windows), go to the control panel, go to the "network and sharing centre" (You mat need to click on "Categories" on the top right and change it to "large icons" to see network and sharing centre). Then on that screen, look for your LAN connection, it's usually called Local Area Connection:
Click on this and you'll get a screen that tells you what your PC's connection is currently at:
Here you can see mine is at 1.0Gbps, this is good because it means I can download above 100Mbit. If yours says 100Mbps, then we need to know what your PC is actually connected to (likely a router of some kind).