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Old 17-10-2013, 22:11   #5
Zona
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Join Date: Oct 2013
Location: Northamptonshire
Services: CABLE TV-PHONE-INTERNET
Posts: 3
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Re: POP3 Mail Problem - @ntlworld.com

Quote:
Originally Posted by dave6x View Post
POP3 still not working on this one account. Been 5 days now, anyone got any ideas how to resolve it?
Hi Dave, I too had that problem went on for 3 days and again it was for only one account. What I did in the end was check the email account by going on to the virgin media website and using the web mail to see if the email account was affected there too.

I found that mine wasn't so returning to my mail client which is Thunderbird, (as I cant run outlook express on windows 7 64bit)
I tried the account again, but to no joy. I opened widows live mail manually configured the mail account in to it and checked that, much to my surprise that didn't work either, so that was deleted.

Next I decided that I would, after saving the emails from the account on Thunderbird, delete the account shut down Thunderbird and run Ccleaner on the PC and gave it a good clean as well as cleaning the registry.

After restarting the PC I manually configured the mail account in to Thunderbird and rebooted the PC. Opened Thunderbird and all accounts were now working and so far so good I have not had the problem since.

So it seemed to me that the email account had got corrupted and by deleting the account, cleaning the registry, rebooting, then adding the email account and rebooting, it had cleared up the problem.

Elaine x
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