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Old 14-10-2013, 00:27   #5
Tomas
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Join Date: Oct 2013
Posts: 5
Tomas is an unknown quantity at this point
Re: I think I have a problem here...

Quote:
Originally Posted by SnoopZ View Post
That is one of the worst graghs I have seen, just look at that average latency!!! It should be a nice flat line.

I am assuming you have done a hard reset of your modem? If that doesn't fix that graph you need to call in again, the best time is just after 8am to get a UK based reply. If you get overseas just hang up and redial.
I've tried resetting the router multiple times with little to no effect.

The issue is, at that time I'm always working (4 AM - 2 PM is no good). Whatever they would ask me to do or check, I can't. I've phoned VM a few times, talked to various VM representatives in various places, and this is what I still have. So yeah, Virgin is certainly not interested in helping, so I have to do something myself.

I wonder if BTs any better in my area...
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