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Kushan · 11-10-2013, 16:55

They work on outage, so they often get to deal with incorrectly booked jobs, false outages, tech cancellations, etc.

Basically, any time first line makes a mistake, they're usually the ones that get to deal with it. From what they've said, the quality of Swansea has been gradually declining for a while now.

11-10-2013, 16:55	#18
Kushan cf.mega poster Join Date: Dec 2010 Location: Warrington Posts: 4,737	Re: New upstream == pings over 500??!? They work on outage, so they often get to deal with incorrectly booked jobs, false outages, tech cancellations, etc. Basically, any time first line makes a mistake, they're usually the ones that get to deal with it. From what they've said, the quality of Swansea has been gradually declining for a while now.