Quote:
Originally Posted by Sephiroth
The thing about the SH2 in this case is that sometimes they install, sometimes not. If they try to lock onto a particular upstream channel (the cause of the problem), failure can occur. If they don't lock onto that channel, they install.
When the networking people have sorted this channel out the issue will go away for SH2.
When a SH1 locks onto the offending channel, IMO there will be some performance effect but that will be somewhat invisible because the channel has at least been acquired.
What I've said above is my extrapolation from what I was officially told by VM.
|
Hi Sephiroth,
Being a bit cheeky here, but it's been a few weeks now, I've asked for an update on the VM support forum, but they always take an age to reply to anything.
Do you know if this issue has been resolved yet? I don't want to contact VM CS until I know it's been resolved as they will probably just send me out a SH2 regardless telling me it's fine (cynical, but I know that's a likely outcome).
Also you mention about performance drop if a SH1 locks onto the channel, does this only affect upstream or will it affect downstream (I only ask as I am getting 50Mb regularly with the SH1 when I was getting 60Mb with the SH2)
Cheers