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Old 10-10-2013, 12:19   #4
Sephiroth
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Re: New upstream == pings over 500??!?

Quote:
Originally Posted by Rexz View Post
So I lost connection about 5am this morning according to logs and had to power cycle the modem when I woke up to get a connection back. Upon checking the modem I now have a new upstream channel (now 2). Unfortunately with has brought pings from hell. I am now jumping from 21ms pinging bbc.co.uk to upwards of over 1000ms and back down. Even pfsense is reporting a RTT to the gateway of over 200ms which is usually only 8ms. ls. ......
First to say the power levels are fine.

It seems that there is delay at your gateway that propagates, albet not all the time on the tracert you've provided. A good diagnostic goin=g forward is the Thinkbroadband Quality Monitor which usually flushes out upstream issues.

I'm guessing here but based on other people's reports, they've either misconfigured the CMTS when they added the upstream channel, or despite the change there is upstream noise or congestion. One might even suggest a one day settling down period while they monitor things at the local head end (Basildon).

In the network log, are there any T3 events (other than when it was rebooting)?
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