Quote:
Originally Posted by everyday
But they can't do that- under the OFCOM code of conduct whatever which they are signed up to?. An isp cannot charge a customer for service and support that the customer can't receive and the ISP can't provide past the date of disconnection. in fact if you cancel I am sure they simply bill you until you are disconnected..
Or has it recently changed?
|
Virgin don't charge the full cost, they charge as set out here
http://store.virginmedia.com/the-leg...tion-fees.html , which does comply with OFCOM's rules as published here 3 years ago
http://consumers.ofcom.org.uk/2010/0...one-contracts/