Cable Forum - View Single Post - Superhub Awful SH wifi: Can I improve it?

Sephiroth · 02-10-2013, 17:14

It could be all sorts with 2.4GHz wireless. There might be copper pipes under your floor getting in the way.

I take it that you have a SH1 right now, which is dire. 120 meg customers can usually get a SH2 free of charge but you'll have a battle with them trying to force a new contract on you and so on. In the end, you'll ring retentions, tell them about the runaround you're getting (by then) from CS - the wireless is dire you need a SH2 or you'll have to change ISP. Usually works.

Or, if you rring CS andd get a UK agent, it might just get sorted on the spot!

02-10-2013, 17:14	#2
Sephiroth Wisdom & truth Join Date: Jul 2009 Location: RG41 Services: RG41: 1Gig VOLT Rutland: Gigaclear 400/400 Posts: 12,796	Re: Awful SH wifi: Can I improve it? It could be all sorts with 2.4GHz wireless. There might be copper pipes under your floor getting in the way. I take it that you have a SH1 right now, which is dire. 120 meg customers can usually get a SH2 free of charge but you'll have a battle with them trying to force a new contract on you and so on. In the end, you'll ring retentions, tell them about the runaround you're getting (by then) from CS - the wireless is dire you need a SH2 or you'll have to change ISP. Usually works. Or, if you rring CS andd get a UK agent, it might just get sorted on the spot! __________________ *Seph.* My advice is at your risk.