Cable Forum - View Single Post - Superhub Awful SH wifi: Can I improve it?

RainmakerRaw · 02-10-2013, 16:34

Hi everyone,

We're on 120/12 and get great throughput via gigabit ethernet (Intel Pro 1000MT). However we also have seeral wireless-only devices like an Android tablet (Samsung Tab 2), a HTC One, iPhone 5 etc.

The wireless has to be set to 2.4GHz due to the Tab2 not supporting 5GHz properly, and I'm struggling to see 1MB/sec upstairs if I can get a signal at all. I usually can't watch YouTube in bed because the wifi drops continuously, or stutters like crazy. It's not the connection because ethernet is flawless and we're on a new build estate with low utilisation.

It affects every wireless device, so it's definitely the SH wireless (no surprises there, then). I've tried changing the wireless settings (speed, range, greenfield mode etc) and nothing helps. Does anyone have any ideas that would help improve the wifi?

We're only in a small 2 bedroom semi, and the bedroom is directly above the room the SH is located in, so it's hardly a range/distance issue. The SH can barely manage 1 bar of wifi signal even a room away, it's ridiculous.

I'm not wanting to shell out for a crappy consumer router to add on to the SH, but wondered if there were any settings or tricks I might have missed on the SH? If not do you think there's any chance VM would supply a new hub (SH2?) seeing as the issue is so severe wireless is unusable outside the room the SH is actually in?? It's so frustrating having no connection at night unless I physically come downstairs!

Thanks in advance.

02-10-2013, 16:34	#1
RainmakerRaw Inactive Join Date: Jan 2010 Services: Gig1 Posts: 230	Awful SH wifi: Can I improve it? Hi everyone, We're on 120/12 and get great throughput via gigabit ethernet (Intel Pro 1000MT). However we also have seeral wireless-only devices like an Android tablet (Samsung Tab 2), a HTC One, iPhone 5 etc. The wireless has to be set to 2.4GHz due to the Tab2 not supporting 5GHz properly, and I'm struggling to see 1MB/sec upstairs if I can get a signal at all. I usually can't watch YouTube in bed because the wifi drops continuously, or stutters like crazy. It's not the connection because ethernet is flawless and we're on a new build estate with low utilisation. It affects every wireless device, so it's definitely the SH wireless (no surprises there, then). I've tried changing the wireless settings (speed, range, greenfield mode etc) and nothing helps. Does anyone have any ideas that would help improve the wifi? We're only in a small 2 bedroom semi, and the bedroom is directly above the room the SH is located in, so it's hardly a range/distance issue. The SH can barely manage 1 bar of wifi signal even a room away, it's ridiculous. I'm not wanting to shell out for a crappy consumer router to add on to the SH, but wondered if there were any settings or tricks I might have missed on the SH? If not do you think there's any chance VM would supply a new hub (SH2?) seeing as the issue is so severe wireless is unusable outside the room the SH is actually in?? It's so frustrating having no connection at night unless I physically come downstairs! Thanks in advance.