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Old 30-09-2013, 20:46   #7
Risco
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Re: Wifi Problems Superhub 2

Quote:
Originally Posted by J_Croxf View Post
It's most certainly not a problem on the receiving end, I worked diligently to ensure that before I contacted virgin. There are over 7 devices that this is currently affecting all with different hardware configs and operating systems, my own device the only one which supports 5ghz is also affected on the 2.4ghz band. On the 5ghz band at peak times I generally get around 40-50 mbs and at off peak times up to 90mbs.

I have tried resetting the device but it's no good, the virgin media rep i spoke to on the phone acknowledged it as a known problem.

All hardware and corresponding sw that I use I have checked for any issues and is always kept up to date.
Well if you have tried everything, what do you expect us to suggest? I have thought out of the box for a number of other possibilities. I would suggest asking for a replacement! Other than that purchase another router.

I just find it hard to comprehend that you have 7 devices all dropping 2.4ghz and or it to be a known issue for the SHUB 2.
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