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J_Croxf · 30-09-2013, 02:45

Hi all

Been having issues with the superhub 2 consistently since it's installation. All connections on the 2.4 ghz band drop regularly throughout the day requiring a reboot of the device. I am the only user in the house who can connect via the 5ghz band and have no such issues, also internet is still accessible via ethernet cable, I have tried changing the channel with the help of inssider to 'free' channels but to no avail.

I have spoken to virgin who say it is a known issue and have agreed to apply credit to the account, however I'd like to know if anybody had any other thoughts on the issue or had experienced this or similar issues with the new hardware, or perhaps problems stemming from sw update.

Cheers

30-09-2013, 02:45	#1
J_Croxf Inactive Join Date: Sep 2013 Posts: 5	Wifi Problems Superhub 2 Hi all Been having issues with the superhub 2 consistently since it's installation. All connections on the 2.4 ghz band drop regularly throughout the day requiring a reboot of the device. I am the only user in the house who can connect via the 5ghz band and have no such issues, also internet is still accessible via ethernet cable, I have tried changing the channel with the help of inssider to 'free' channels but to no avail. I have spoken to virgin who say it is a known issue and have agreed to apply credit to the account, however I'd like to know if anybody had any other thoughts on the issue or had experienced this or similar issues with the new hardware, or perhaps problems stemming from sw update. Cheers