Cable Forum - View Single Post

Dr Gonzo · 26-09-2013, 09:58

Thank you very much for that Sephiroth. I am just glad the engineer wasn't trying to pull the wool over my eyes.

I've asked on the main help and support forum as well for an official answer, but obviously they either haven't noticed or haven't formulated an answer for me yet.

Which is why I asked on here before hand as there seems to be a good knowledge pool.

The thing that annoys me is that they are still installing SH2s in the area and then having to go out and replace them with SH1s less than a week later.
I only paid a fraction of the installation cost to have it installed, and the deal I got was quite good for my package, but it annoys me when I pay for a service only to have it removed a week later for a known fault.

I'll give Virgin a week or so (the engineer told me about a fortnight) and then I'll give them a call.

26-09-2013, 09:58	#1171
Dr Gonzo Inactive Join Date: Sep 2013 Location: Bristol Services: VM TV XL, Tivo 1TB, 60Mb BB Phone XL Posts: 50	Re: Superhub 2 Thank you very much for that Sephiroth. I am just glad the engineer wasn't trying to pull the wool over my eyes. I've asked on the main help and support forum as well for an official answer, but obviously they either haven't noticed or haven't formulated an answer for me yet. Which is why I asked on here before hand as there seems to be a good knowledge pool. The thing that annoys me is that they are still installing SH2s in the area and then having to go out and replace them with SH1s less than a week later. I only paid a fraction of the installation cost to have it installed, and the deal I got was quite good for my package, but it annoys me when I pay for a service only to have it removed a week later for a known fault. I'll give Virgin a week or so (the engineer told me about a fortnight) and then I'll give them a call.