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Wad_2002 · 21-09-2013, 16:28

Bit of an update folks.

Rec. call today from a team manager to discuss my case. Bottom line he said that he could see that reported these issues before but was not resolved and length of time is unacceptable.

We have agreed that VM will pay my bills for the next 3 months and have also gave me the sky sports collection free for 3 months too. Have to say very happy with the outcome and that they have treated my like a valued customer rather than a number.

Thanks for the feedback guys on this.

21-09-2013, 16:28	#18
Wad_2002 Inactive Join Date: Jul 2009 Location: Scotland Services: Tivo & BB Posts: 131	Re: Some Virgin Compensation Advice Bit of an update folks. Rec. call today from a team manager to discuss my case. Bottom line he said that he could see that reported these issues before but was not resolved and length of time is unacceptable. We have agreed that VM will pay my bills for the next 3 months and have also gave me the sky sports collection free for 3 months too. Have to say very happy with the outcome and that they have treated my like a valued customer rather than a number. Thanks for the feedback guys on this.