[savvychels]

50% probably too much to ask. £20 offer is taking the mick. At the end of the day you were out a partial service that you were paying for though you were 'satisfied' Enoch to not be too bothered to keep chasing them. I would think a couple of months would be reasonable. I don't view your case as compensation so much as just getting back money for service not provided. And I think that's a reasonable expectation.