Cable Forum - View Single Post - 100M Plymouth PL3 broken in evenings since 29th Aug

hd1080ts · 10-09-2013, 17:13

At 3pm the connection completely died.

VM CS ran some tests and they are sending an engineer out on Thursday.

Posted via tethered phone.

H

Cable Modem Status
Item Status Comments
Acquired Downstream Channel (Hz) 459000000 Hz Locked
Ranged Upstream Channel (Hz) 45800000 Hz Success
Provisioning State FAILED Offline

log
First Time Last Time Priority Error Number Description
Time Not Established Time Not Established Warning (5) 82000900 B-INIT-RNG Failure - Retries exceeded;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:1d:70:cc:89:63;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) 82000300 Ranging Request Retries exhausted;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:14:f1:e2:38:01;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:14:f1:e2:38:01;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:1d:70:cc:89:63;CM-QOS=1.0;CM-VER=3.0;
10/08/2013 14:00:05 10/08/2013 14:00:05 Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:1d:70:cc:89:63;CM-QOS=1.1;CM-VER=3.0;

10-09-2013, 17:13	#6
hd1080ts Inactive Join Date: Jan 2006 Posts: 26	Re: Plymouth PL3 broken in evenings since 29th Aug At 3pm the connection completely died. VM CS ran some tests and they are sending an engineer out on Thursday. Posted via tethered phone. H Cable Modem Status Item Status Comments Acquired Downstream Channel (Hz) 459000000 Hz Locked Ranged Upstream Channel (Hz) 45800000 Hz Success Provisioning State FAILED Offline log First Time Last Time Priority Error Number Description Time Not Established Time Not Established Warning (5) 82000900 B-INIT-RNG Failure - Retries exceeded;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:1d:70:cc:89:63;CM-QOS=1.0;CM-VER=3.0; Time Not Established Time Not Established Critical (3) 82000300 Ranging Request Retries exhausted;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:14:f1:e2:38:01;CM-QOS=1.0;CM-VER=3.0; Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:14:f1:e2:38:01;CM-QOS=1.0;CM-VER=3.0; Time Not Established Time Not Established Critical (3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:1d:70:cc:89:63;CM-QOS=1.0;CM-VER=3.0; 10/08/2013 14:00:05 10/08/2013 14:00:05 Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=4c:60:de:18:3c:30;CMTS-MAC=00:1d:70:cc:89:63;CM-QOS=1.1;CM-VER=3.0;