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Stephen · 09-09-2013, 14:24

If you pick the option for upgrading or leaving 99% of the time you will get one of the UK based call centres.

I had a problem last week where the billing system changed my tariff and after speaking with off shore they totally ballsed up my account. Quick call to the UK and I had the correct tariff back and credits to fix the billing issue.

09-09-2013, 14:24	#4
Stephen Smeghead Join Date: Feb 2004 Location: Glasgow Age: 44 Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited Posts: 14,716	Re: Mobile Billing Queries If you pick the option for upgrading or leaving 99% of the time you will get one of the UK based call centres. I had a problem last week where the billing system changed my tariff and after speaking with off shore they totally ballsed up my account. Quick call to the UK and I had the correct tariff back and credits to fix the billing issue. __________________ AMD Ryzen 7 7700 \| 32GB DDR5 6000 \| RADEON 7900XT \| WD 2TB NVME