Quote:
Originally Posted by johnd66
Hi guys, I was asked to go on the induction course in Coventry next Monday but told them not enough notice so am going on the one starting Monday 16th. being done through capita resourcing, would be grateful for any information that anyone can give me regarding what to expect.
Thanks and regards in advance
John
|
Well essentially you'll have 3 days of HR/admin- lots of paperwork signing your name, before even seeing any telecoms stuff.
You then are trained for 9 days by PQMS who are excellent instructors but teaching a ridiculous amount of information in a poor learning environment. Too many students (at first anyway-a few will drop out) in a pokey classroom and shitloads of noise from people on the same course but a week ahead of you who have quickly forgotten how feckin annoying it is when you're concentrating for ten blokes to start singing outside your classroom.
The instructors also will work you until 8-9 pm a few nights so you (they) can have a sunday off. Honestly though, if they started at 0800 like they said there wouldn't be any need but they never start until 0930 ish and their 30 min coffee breaks last an hour.
Having said that, their knowledge is outstanding as is their instructional skill but you can only take so much in.
I stated earlier that we were told we couldn't shadow, this turned out not to be true and I shadowed a very knowledgeable guy.
I'm enjoying it so far, the guy I'm shadowing has good and bad days, he earned over a £100 on one day, but the next day was a washout and he only got £20, and he's pretty slick and knowledgeable.
Don't expect to earn £100 a day for a while though.
