Quote:
Originally Posted by Qtx
Thinking about this after a good nights sleep, it's obvious that VM are just using this as another avenue to try and get old customers back.
|
Nope it's not that at all. There has been multiple clean ups of old email addresses over the last year, this is just the next stage.
Quote:
|
I don't actually think they will cut off the old email address's as it wouldn't be good for them.
|
Yes they will, and have been doing so.
Quote:
|
People telling their friends that VM cut off their email address when they left isn't good PR,
|
It's in the terms and conditions that that will happen.
Quote:
|
probably part of the reason the emails have been allowed to continue. Definitely a conscious decision to keep the emails going rather than a blunder the emails are across multiple systems.
|
Normally there is an automated system that runs to disconnect email addresses after an account is closed. However this was disabled as part of the migration to Google to allow a managed mailbox clean up work to be performed - otherwise it would have automatically closed millions of unassociated and old accounts.
So now Virgin Media are getting around to those accounts that should have been closed as part of an account closure but haven't. Once the cleanup is complete, then the automated disconnection system will be reactivated