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Old 04-09-2013, 22:15   #2
BenMcr
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Join Date: Nov 2006
Location: Manchester
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Re: Ex-Customer email address

Quote:
Originally Posted by Qtx View Post
or if they are doing a blanket cleanup at this moment in time?
This - the email address has to be tied to an active broadband account to remain active

For one reason and another, email addresses that should have closed 90 days after the associated broadband account was stopped, weren't. This is now being corrected.

Obviously if you DO still have an active broadband account with Virgin Media, then they will be able to tie the email address into the account, meaning that the email address will remain active.

Quote:
It's only gone to the virginmedia.com address's and not the Blueyonder one which I guess is on another system.
They are all on the same system, but it's being done as a managed process, so if the blueyonder.co.uk address isn't on active account, it will also get a similar email at some point soon.
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