Quote:
Originally Posted by BenMcr
If it was a business line, then I'm pretty sure the numbers can't be ported over to residential account, unless things have changed since I was in the call centre. Also business operate a completely different model, so is possible it was provisioned over BT, rather than residential cable.
If the number has been lost without it being made clear that would happen, then I'm not defending that, just trying to think of reasons for why it went wrong.
Unfortunately if the line isn't now active, I'm not sure what options are left.
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Thanks anyway. Just very annoyed about the whole thing. I deliberately started the whole switching process through the business side to try to ensure the number would be ported as we (our company) were agreeing to the port.