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Old 03-09-2013, 16:18   #3
Angua
17 years same company
 
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Join Date: Apr 2005
Location: Expanding Town with crap roads
Age: 66
Services: ? BB, basic phone. Share of Disney+
Posts: 7,674
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Re: Porting landline number

Quote:
Originally Posted by BenMcr View Post
I don't quite understand what's happened. What prompted the change? And they've gone from Virgin to Virgin?

It really depends on what was ordered and when. Normally a number port is done based on the order for the new line, and requires the old line to active with no disconnection order on it.

From your description, the old line was a National line, so was the the line rental paid to Virgin Media or to BT?
We thought they were going Virgin to Virgin. We thought from a BT style line to a cabled line.

They already had Virgin TV & BB which they always paid for themselves.
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