[digitalvictor]

Hi, is this possible?
We moved house 12/3/00 and had a replacement STB. We were using a Digital Pace Box branded NTL. At the new house we were given a Cable & Wireless box and controller.
We appear then to only get Analogue tv up to channel 200 and fairly slow broadband connexion.
I say this because a few weeks ago our stb started showing the red dot for interactive..then showed errors like trying to reboot and numbers on the display rolling around up to 4000..eventually showing faults and not displaying any channels.
The stb was replaced and we immediately saw a new world of digital tv with lots of free channels over the 200 mark up to 970 and with a superior picture.
We seem to have paid £19.50 for digital for 4 yrs and are only just receiving it.
We have been advised to complain to Wythenshawe, Manchester but have received no acknowledgement since 17/11.
Can anyone shed any light on Analogue/digital or tell us how to phone Wythenshawe? Thanks guys.