Quote:
Originally Posted by Jonnymeg
In short:
The odd T3 is not a major concern.
The pre errors you have are huge and should set alarm bells ringing. Your modem seems to be coping with them quite well but something is seriously wrong somewhere.
If a repull for RG11 can be done then do it but there are many things that can cause such errors such as faulty joints, connectors, modems, isolators and tap ports in cabs.
You need to get a tech that will spend time replacing everything that can be replaced and even test for these errors directly off the cab as it could be causing issues for your whole street.
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Jonnymeg
Thank you for your input, although I have learned a great deal from this forum which has enabled me to deal more effectively with VM I am not able to read the logs and up/down stream info like the experts on here can.
I knew something was wrong but didn't know what to look for and only posted after VM said my stats were fine.
I should have posted my stats in my first post so apologies for that.
Hopefully after the repull things will improve.
Thanks again
Kc