Quote:
Originally Posted by Kushan
No, they actually predate the superhub. They didn't give them out for too long before the Superhub essentially replaced them. Believe it or not, the superhub is a huge improvement on these things. They have even worse wireless and everything. They're DOCSIS2 so OP is on 20meg or less. I would strongly advice a call to retentions and get an upgrade to 30meg to get a superhub (fairly sure it'll be a free upgrade as part of the speed doubling, or at least a retentions offer).
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So these are 20meg max !!!
If so then VM are in breach of their speed increase offer as the letter I got a few months ago stated I was getting a free speed increase up to 30meg (from 10meg) but if the equipment is not capable of it then VM have been ripping me off.
The hub I have now was issued as a replacement to an Ambit cable modem that was found to be faulty after a house move 4 years ago and to be honest its been not too bad until a week ago when we bought the samsung smart tv and now with more than 1 device connected (with the tv) it keeps going crazy and dropping the Internet connection.
There is obviously some conflict there but as the hub I have is probably obsolete I doubt the issue can be fixed without getting it replaced.