Quote:
Originally Posted by Chad
Virgin are a progressive company with some backwards customers  |
Indeed. You've hit the nail on the head. But the backward customers are the majority, not us forum users.
---------- Post added at 19:08 ---------- Previous post was at 18:57 ----------
Quote:
Originally Posted by Stuart
Ben used the phrase "Most of the customer feedback Virgin Media get about TiVo is positive" would imply to me that he is not referring to how widely Tivo has been distributed, more that he is referring to Virgin not actually receiving a lot of bad feedback. He also isn't saying that Tivo does not have problems. He is merely asking you to provide something to back up your assertion that most people don't like the Tivo.
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Here's the survey I did in my living room tonight Stuart. Our survey asked "Do you think Tivo is poor value?" Our survey said: Yes: 100%.
Seriously, don't be absurd, I'm expressing my opinion based on my experience and interaction within my bubble. My opinions are based on that, and must be overcome by VMs marketing department if they are to retain a customer who really wants to upgrade his PVR but can see no attractive option.