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Originally Posted by JustaBloke
But they're unhappy.
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And where are your statistics, apart from 'someone i know said' that shows this?
Most of the customer feedback Virgin Media get about TiVo is positive, and where there are issues, Virgin Media have listened and made changes where possible e.g. Reminders. Some of what is still outstanding is reliant on core TiVo changes, so VM (and other companies that use TiVo) are reliant on TiVo making those updates.
Overall, apart from some temporary gaps, TiVo is popular.
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I'd just like to see an upgrade for my V+ box.
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What you mean is 'I just want a bigger hard drive in a V+ HD box'. Isn't going to ever happen. Even if VM hadn't gone for TiVo, whatever they had done would have worked differently to the V boxes, just because there no point making a new platform work like the one they are replacing.