Thread: 30M Cannot acess SH1
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Old 21-08-2013, 04:19   #7
horseman
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Re: Cannot acess SH1

Quote:
Originally Posted by General Maximus View Post
if you have done a factory reset it will no longer be in modem mode and will have reverted back to router and will only be accessible via 192.168.0.1. …...
Sorry to be pedantic but you still should be able to access via 192.168.100.1 even in RouterMode as this is the CM interface, unless as Seph says, the UI is seriously shafted! Perhaps the fact it's always worked for me indicates all my Shubs have been broken?

However as the OP has already connected his "end device" directly cabled to SHub (let's hope to cover all possibilities he's ensured that's to SHub primary Lan port 1 - immediately adjacent to WAN port anyway) then one has to consider his stated Factory Reset of 10secs may not have been sufficient to reset the interface? Perhaps he should retry HOLDING the FR pinhole for minimum of 30secs while SH is booting?

Of course he hasn't answered the last part of your post so other than trying with an alternative browser and/or end device in SAFEBOOT + NETWORKING then the indication may well be the SH Web gui is a tad sick perhaps?
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20+yrs customer currently on Vivid 200/20Mbps service tier via SH3(VMDG505) hardware:v10 firm/software: v9.1.1912.304 and/or <cough> others, provisioned from brig19 Arris E6k (BN3 7Nx node).
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