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Old 17-08-2013, 17:25   #1788
colin25
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Join Date: Jan 2010
Location: Edinburgh
Services: Sky Tv, BT infinity broadband - since 5 June 2013..oh, and a BT phone (BT infinityyyy and beyonddddd
Posts: 5,536
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Re: Coming Soon to Virgin TV (2013) Vol. 4.

Quote:
Originally Posted by Arthurgray50@blu View Post
IF there is poor picture and sound quality, go to Sky One and check the signal.

I had this crap from Sky, and insisted that a different engineer came out to check it. He came and said that the signal was not aligned properly.

IF Sky sent a private contractor out, they will do anything to get a quick instal as they know they will get paid for the second visit which will take about five minutes to put right. The problem l had was disagnoed by a private contractor who called twice - it was only when l said it was under warranty that he fixed it properly.

Check the bubble on the LNB.
It seems surprising that you hear posters say their picture is poor, and sit and do nothing.

I would have thought you would complain, and get it fixed.

perhaps this is a different world.
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