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jugsy58 · 14-08-2013, 16:23

hi, this is my first time here but i have been reading existing comments and wonder if anyone can help me.
i have an ongoing problem with virgin getting them to keep my accounts up to date with the tariffs and they constantly overcharge me.
i have rang them countless times i have sent my complaint recorded delivery to the swansea address got no reply i have complained online twice with no reply.
i saw your older comments about getting in touch with ceo but they seem to have blocked anything going to that email address i have put all the names in even tom mockridge but nothing .
i am desperate they owe me over £200 and i am going around in circles .
please help.

14-08-2013, 16:23	#1
jugsy58 Inactive Join Date: Aug 2013 Posts: 1	virgin are not people friendly hi, this is my first time here but i have been reading existing comments and wonder if anyone can help me. i have an ongoing problem with virgin getting them to keep my accounts up to date with the tariffs and they constantly overcharge me. i have rang them countless times i have sent my complaint recorded delivery to the swansea address got no reply i have complained online twice with no reply. i saw your older comments about getting in touch with ceo but they seem to have blocked anything going to that email address i have put all the names in even tom mockridge but nothing . i am desperate they owe me over £200 and i am going around in circles . please help.